How does the response filter/moderation work?
The first step is to activate this setting in your Sendsteps account. We have two products where you can activate this.
Web App
In the web app this setting is found under the slide. Click on the toggle to see the URL to your response filter.
PowerPoint
How does the response filter work
When you open the session start, this is how your moderator screen looks
This image shows are 3 menus
1. Incoming messages
These are the messages that are not moderated yet.
2. In queue
You put this message in queue. It will go on the screen after the first ones are answered (Removed from screen). You can also use this feature to put them in the waiting list for later.
3. On the screen/menu
These questions are shown on the screen. When answered you can remove the question and the first from queue will pop up
As a moderator you have the option to edit responses that are not welcome. You can think about some undesirable words used in a sentence. Or some information you don't want to reveal yet.
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